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« on: June 27, 2015, 09:16:21 AM »
I am sharing experiences on trying to acquire a new mast step for my P323 so as to save you time when the time comes for your replacement.
FORGET Rigrite. I contacted them and sent them the information detailed on their website on May 20th, and after three phone calls; NOTHING. From what I hear from people in the trade, they do not understand how they stay in business and really only sell parts. If you want old parts, give them a try, for custom stuff forget it
Every lead from this website came to a dead end, sad to say
It took me four weeks to find the guy who makes P323 and other mast steps and five days to make it.
Dick Conti was the MetalMast shop supervisor who oversaw the Pearson account; (BTW: he was not responsible for the carbon steel mast steps) He is also the guy who makes the custom mast steps for RigRite.
He has a vast selection of mast sections in his shop. Send him a tracing of your mast section on a nice thin piece of wood, and five days later your in business.
Here is pic of the step and a pdf of his business card
My launch date is July 2nd, 33rd launch streak
Good luck